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February 7, 2024
Solved

Loading from CD

  • February 7, 2024
  • 2 replies
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Turbo Tax won't load. I get two errors, can't find these files.

MSVCP140.dll

VCRUNTIME140.dll

 

I've verified they are in Windows/System32 directory. 

 

Almazing69

    Best answer by PatriciaV

    If you have tried reinstalling TurboTax from the CD without success, you may wish to use a download file instead. Follow the instructions for "How to switch between...a CD or download" from this article: How do I download my software from TurboTax.com?

    2 replies

    PatriciaV
    PatriciaVAnswer
    Employee
    February 7, 2024

    If you have tried reinstalling TurboTax from the CD without success, you may wish to use a download file instead. Follow the instructions for "How to switch between...a CD or download" from this article: How do I download my software from TurboTax.com?

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    February 15, 2024

    No need to download software. Install Visual Studio 2015 redistributable package, like many many help links already instruct you, but trick is to install x86 version even if your computer is x64. No need to reboot.
    Redistributable version needs to match bit-ness (32 or 64) of software being installed (TurboTax 2023) and not version of your OS.

    February 15, 2024

    That worked  was able to load CD.  X86 Vversion.

    Turbo Tax needs to issue a procedure change.