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March 30, 2025
Question

Loss of Data

  • March 30, 2025
  • 1 reply
  • 0 views

Spent hours inputting new data into the 2024 Turbo Tax and saved everytime I finished entering a section.  When I was all finished and only needed to input my taxes, I did so and my estimated taxes went to $0 and all my data was nolonger there.  Had no issues for years that I used Turbo Tax w/CD.  Please help ... very frustrated.

 

 

    1 reply

    April 4, 2025

    Since both you and TurboTax saved your work as you went along, check your Documents > TurboTax folder.  I'm sure there's a backup .tax2024 file that you can use.  You might have one that starts with a Tilde sign ~ like  "~your name.tax2024".  That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

     

    Double-click on it and it will open in the TurboTax program.

     

    @globemasters