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shirleyzeng
April 30, 2024
Question

Mac TurboTax Return Desktop 2023: Cannot add more Investment Income any more

  • April 30, 2024
  • 1 reply
  • 0 views

I've submitted my 2023 Tax Return already and then found that I forgot to report my crypto investment loss. I'm starting to do an amend. Now I found that I cannot enter any investment income from Federal Tax -> Wages & Incomes -> Investment Income -> Stocks, Cryptocurrency, Mutual Funds, Bonds Other. When I select any of Investment types and click "Continue", I got a blank page. Using arrow keys or deleting previous entered 1099-B, like others have suggested, doesn't help. It is a blank page which I cannot enter anything. Please help.

    1 reply

    S
    shirleyzengAuthor
    April 30, 2024

    I'm on TurboTax Premier 2023/Mac version. This definitely like a bug. How can I report the bug to Intuit to get this fixed in order to proceed on my pending task? Thanks.

    LenaH
    LenaH
    May 2, 2024

    First, try to force an update to download and install. Step-by-step instructions on how to do so are here. 

     

    If you're still having problems, please contact customer support at 1-800-4-INTUIT (1-800-446-8848), between Monday–Friday, from 5 AM to 5 PM PT.

     

    @shirleyzeng 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    D
    deeppreet
    March 13, 2025

    Is there any resolution to this? I am also seeing this issue while trying to create an amendment.

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