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January 31, 2022
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Maintenance Notification

  • January 31, 2022
  • 3 replies
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Why am I receiving this error message after inputting the EIN for my W2?

 

    Best answer by DaraLO

    There is an issue making the W-2 import unavailable for this employer.  You will need to manually enter your W-2.

    3 replies

    DaraLOAnswer
    January 31, 2022

    There is an issue making the W-2 import unavailable for this employer.  You will need to manually enter your W-2.

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    February 3, 2022

    It doesn't give you an option of entering it manually.  Only forces you to click "OK" on the pop up and then you are back to the same page.  Very frustrating.

    AkinaLO
    February 3, 2022

    Please contact support for assistance with this over the phone. 

    What is the TurboTax phone number? - Intuit    

    @angiestay @msckedwards

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    February 14, 2022

    I am getting same error. no way to enter data manually. TT has  more bugs ever year -- now with its most basic function none the less.  

    February 14, 2022

    @hjhfsadf Please contact us via phone for further assistance with this issue.

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