Question

May I speak to a live representative

Forum|Forum|5 years ago
January 9, 2021
2 replies
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TurboTax Deluxe Online

Critter-3

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Or –

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or –

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

T

TMeGolden

My refund was accepted after paying Turbo tax 100.00 on 03/04/2021. WHY AM I NOT SEEING REFUND in my vank account? 32 days have passed. WHAT is the hold up?

T

TMeGolden

NO FREAKING ANSWER? I WILL REPORT this company

L

linaj20201

Have you checked with TurboTax and IRS tools? If not, please do so by clicking here: TurboTax and IRS

I will suggest you to call the IRS since it's been more than 21 days. Please contact https://www.irs.gov/help/telephone-assistance or IRS. TurboTax does not keep your money, the IRS does and they are the one who sends you the fund.

Please also read this:

It is also possible that you owed IRS and they took your refund to offset the debt. I will suggest you contact the Treasury Offset Program at 800-304-3107 to find out. If this does not apply to you , call the IRS Taxpayer Advocate Service at 1-877-777-4778.

Here are the possible reasons when the offset is taken: