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April 16, 2025
Question

message - Oops, something went wrong. Please try again.

  • April 16, 2025
  • 1 reply
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I keep getting this message after it says it was able to retrieve my information from last year and I hit continue. This is keeping me from starting my return. 

    1 reply

    April 16, 2025

    I've cleared all my history, tried multiple browsers and keep getting this same error. I'm also not able to get a response in chat because I've not started my return. 

    April 16, 2025

    This problem is still going on. I've now restarted this computer, tried a different computer and tried an ipad. I cannot get any browser to work. 

    April 16, 2025

    Contact Customer Support for further assistance by clicking the link below

     

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