However when using Edge to download a PDF of an online tax return, the web browser has a tendency to change the file extension from .pdf to .txt. The user can rename the file extension back to .pdf. Or the user can use another web browser such as Microsoft Internet Explorer, Google Chrome or Mozilla Firefox.

See this TurboTax support FAQ for the minimum requirement using TurboTax online editions - https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/01/25787

jimdenis

My new computer is using Microsoft Edge, when I transfer 2022 turbo tax file from the Cloud, they are the Microsoft Edge PDF format which it appears TT will not transfer either when it searches for 2022 or when I browse for the file.

Tried renaming the file with a PDF extension,

Tried using Adobe reader to create a new PDF, but nothing seems to work.

Called customer support, they said go to the old computer and send an email with PDF of 2022 and "...has worked 100% of the time"), it did not work.

Any suggestions?

xmasbaby0

Employee

You cannot transfer a pdf file in to start your 2023 return. You need the tax file. If you used the CD/download, that tax file should be on your own hard drive.

How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

sydniiiiiii

For cloud backup of Google Workspace in the UK or Europe with loop backup, you can use third-party services like Afi.ai, Backupify, or Spanning Backup. These tools provide continuous backups for Google Workspace apps, ensuring data is securely stored and compliant with UK and EU data regulations.