Question

missing 2024 refund

Forum|Forum|1 year ago
February 26, 2025
1 reply
0 views

the ISSUE IS TURBO TAX.... CALLL THE IRS ASAP... YOU HAVE TO CHECK YOUR ACCOUNT NUMBERS ...THEY DO NOT HAVE WHAT IS ON YOUR 1040... they gave me an account number ending in some NUMBER I have never heard of!!... call accounts management mines was due today and she said it is still processing

X

xmasbaby0

Employee

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank. That bank gets your refund first from the IRS. They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.

REVIEW REFUND METHOD

https://ttlc.intuit.com/community/refunds/help/how-do-i-review-the-federal-refund-method-i-chose-after-filing-with-turbotax-online/00/27417

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**