Skip to main content
April 17, 2025
Question

Multiple Billing

  • April 17, 2025
  • 2 replies
  • 0 views

You billed my credit card five times for $79 each on 14 April 2025.

Please resolve this with my CC issuer and refund all but one of these billings.

(i believe the problem was caused by a bug in your mobile app which kept showing the billing wasn’t effected until I switched to Apple Pay.)

    2 replies

    DoninGA
    Employee
    April 17, 2025

    You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

    DawnC
    Employee
    April 17, 2025

    Please Contact Support to resolve this issue.  We have no ability to issue refunds from the Community forum.  

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"