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April 29, 2020
Question

My 2019 federal e-file was rejected. I had filed 2018 late (mailed it in recently). I have the AGI from that return, but there is no PIN. Please help.

  • April 29, 2020
  • 1 reply
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1 reply

DoninGA
Employee
April 29, 2020

If you recently mailed the 2018 federal tax return then the IRS will not have a 2018 AGI in their database for your name and Social Security number.

 

Enter a 0 (zero) for the 2018 AGI and e-file again.

 

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...