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January 31, 2025
Question

My 2023 tax return says rejected. TurboTax AI Help tells me to click on "fix my return", but there is no link for that. I want to speak to a representative. I'm stuck.

  • January 31, 2025
  • 1 reply
  • 0 views
I can't find a link to fix it, I can't seem to open last year's return to look at it. The AI chatbot is caught in a loop when i try to get a live person to assist me. I"m stuck, frustrated, and don't know how to break out of this mess. Any help would be appreciated.

    1 reply

    CatinaT1
    February 6, 2025

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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