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June 6, 2019
Question

My account has been deactivated and I need it reactivated. I submitted a request and have not received a case number. I need help reactivating the account.

  • June 6, 2019
  • 12 replies
  • 0 views

How do I re-activate my account when I am not receiving the case number?

12 replies

June 6, 2019

You will need to contact Phone Support to reactivate an account. You can contact an agent at (800) 446-8848. You may also be asked to confirm your identity. 

What is the TurboTax phone number?
April 11, 2020

I think I have reset my account

April 13, 2020

I want to reactivate my card

 

April 24, 2020

I called this number, and the very nice lady informed me that they are a 3rd party and can not help with the account in any way. She gave me the same phone number that is listed on the card. No option to speak to agent.

December 30, 2020

Please show me how to reactivated my account I go to the site and I cant get in to order another card

December 30, 2020

My 2nd stimulus is supposed to come on this card but some how its deactivated i never deactivated it please help

January 2, 2021

Did you ever figure out how to reactive it . My card says the same thing 

January 3, 2021

I need to reactivate.  I called the number abs they cannot help me

January 9, 2021

My turbotax prepaid card been deactivated why and how can I activate it again 

January 15, 2021

I need to reactivate my account so I can receive my stimulus