Question

My AL State return was rejected. I did not get a reason code. Online message stated that there is an issue with the AL product. Now what?

Also stated that the issue is being resolved in a product release March 5th. Do I need to wait to correct the rejected return then?

Yes, it would be best to wait until March 5 to correct the return.

Since it was rejected, please follow the instructions here to correct the return.

If you need to speak with customer support, please click here.

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