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February 13, 2021
Question

My app was originally rejected because I forgot my pin, I corrected that. Now today I got it back again and I have no idea why...Please...Please help

  • February 13, 2021
  • 1 reply
  • 0 views
I just need to fix whatever error is causing my app to reject

1 reply

February 14, 2021

Would you tell us what error is being reported so we can better assist you?  Check your email for more detailed information regarding why your return was rejected again.

February 16, 2021

I investigated further and discovered I accidently went back too far when I destroyed my pin numbers for fraud protection.  Instead of going back to 2017 I shredded my 2020 Pin.  I need t0o know exactly how I can get a new pin, expedited and then finish off my refund.  Thank You for getting back and looking forward to hearing from you very soon.  [removed]

February 16, 2021

You can retrieve your IP PIN online at the IRS's Get an IP PIN website.  Scroll down and read the instructions under the Lost IP PINs heading.

 

ReferenceTurboTax Online instructions for E-file reject IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing

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