Yes, you will still be able to install TurboTax onto your desktop with a download but there will be a few extra steps as you will have to contact phone support for verification and the issuance of a download (there should be a callback option available to avoid wait times). Follow the steps below - Start by setting up your TurboTax account if you don’t already have one with us here (if you do have one, then log in)Then, contact our Support Representatives, who will verify your purchase and send you a downloadable copy of the software to your account (this is a process that must be done on the phone with our representatives)Once that’s been done, you will be able to sign in to My Downloads and download your TurboTax software directly to your computer

Question

My apple IMac is not reading the Turbo Tax CD. Can I download the program from the online site?

Forum|Forum|7 years ago
June 1, 2019
1 reply
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TurboTax Online

A

AnthonyC

Employee

Yes, you will still be able to install TurboTax onto your desktop with a download but there will be a few extra steps as you will have to contact phone support for verification and the issuance of a download (there should be a callback option available to avoid wait times). Follow the steps below -

Start by setting up your TurboTax account if you don’t already have one with us here (if you do have one, then log in)
Then, contact our Support Representatives, who will verify your purchase and send you a downloadable copy of the software to your account (this is a process that must be done on the phone with our representatives)
Once that’s been done, you will be able to sign in to My Downloads and download your TurboTax software directly to your computer