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My Bank rejected my refund can you resend it to a checking instead a saving please give me a call at[removed]

Forum|Forum|7 years ago
June 5, 2019
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TurboTax Free Edition Online

Best answer by xmasbaby0

Banking information for refund is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected. If it is accepted, however, it is too late to change it. The bank will reject the refund and send it back to the IRS. Then the IRS will issue a paper check and mail it to the address you put on your tax return.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

If you do not k

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xmasbaby0Answer

Employee

Banking information for refund is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected. If it is accepted, however, it is too late to change it. The bank will reject the refund and send it back to the IRS. Then the IRS will issue a paper check and mail it to the address you put on your tax return.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

If you do not k

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Jmckinley2020

A couple years ago in 2016 my return was rejected by my bank. I called the IRS and was told I had to wait 3 weeks to get it back so i waited.. Then I calles the IRS and was tols then that I had to tall to turbo tax because they were the 3rd party so they had to return it. I wasnforwarded to another office called something else.. Not turbo tax. They told me that they recieved it back just days after it was rejected and then over nigted it to me. So i think this is incorrect info.

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xmasbaby0

Employee

You must have chosen to have your TurboTax fees deducted from your federal refund AND gave a wrong account number for your direct deposit. In your situation, the refund would have been handled by the third party bank, Santa Barbara Tax Products Group. The refund bounced back to them when your bank rejected it, and then they sent it to you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Veronica Ruell

I didn't give the wrong routing or account number my bank rejected it because I have a prepaid debit card and the amount was too much will they send me a paper check

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Spanky777

How do you know your bank rejected your refund. Was it first deposited into your account or they sent you mail concerning the rejection.

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CarissaM

@Spanky777 You are commenting on an old thread. Has your refund been rejected or is there anything else we can assist you with?

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Spanky777

It’s over 27 days now I haven’t received my refund, On Current bank.

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MsMichele41

I too experienced the same issue with my bank rejecting my refund, so I called the IRS and explained to the representative my situation and asked if she could update my bank info, she told me that they don't update bank info and that my check will be mailed.

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Jellyboe

Have you heard anything yet

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Cnjones0916

My banked sent it back waiting for IRS to cut check

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amandachristinexo

This happened to me too. The bank rejected the deposit because my last name doesnt match my husband's on our account. Did she say how long it would take to receive the paper check? A TurboTax specialist I spoke with said it would be issued and mailed within 10 days of the IRS receiving the deposit back. Another site said 4-6 weeks, someone else said up to 90 days. I just want to know how long we'll have to wait for our refund.

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MichelleLO

The IRS does not list a specific time frame for mailing paper checks after the bank rejects the deposit. For more information, please see this IRS FAQ for more information.

@amandachristinexo

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amandachristinexo

I understand that , but a TurboTax specialist I spoke with, said the IRS receives the deposit back within 5 business days and issued a refund check to be mailed out within 10 business days. Which is why I was asking. I know someone personally who had the same problem, received their paper check 4 days after their direct deposit was rejected

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Missmarissss1328

I put down my sister’s bank info and I’m assuming it was rejected because I should have received it the 24th. How long will it take receive a paper check?

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xmasbaby0

Employee

@Missmarissss1328 Going forward -- do not try to use someone else's bank account for your tax refund. When the bank rejects it, it goes back to the IRS. The very backlogged IRS will now issue a paper check and mail it to you. Expect that to take at least three weeks or maybe longer.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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darcyshay

My refund was rejected due to my account being closed the same day of deposit - the bank said they rejected it, the IRS says the bank is holding the funds and they both have mentioned I need to get my $$ from Turbo Tax - - who exactly do I call?

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HeatherPLO

@darcyshay

We don't hold funds from your refund. Your bank will need to reject the funds back to the IRS, and once this happens, the IRS will issue a paper check. For more information on this, please see the Help Article here.

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Vtaylor6

This happened to my 18 yr. I did his taxes and had it sent to my bank. It was suppose to be deposited on 3/9 but never came. He got the state taxes in the mail but the federal refund did not deposit. I called the bank today and they said that they rejected it and sent it back to the irs because his name was not associated with my account. So they gave me this number to call [phone number removed] and I was told that a paper check will be mailed to the address on the return. Hope this helps

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Mmary

Are you still waiting on yours in the mail?

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darcyshay

I'm still waiting - however, I was able to get into touch with TT's bank again today and they shared it was mailed last week and should be arriving this coming week.

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Junior 1977

I used my wife's bank info. And they rejected the check because her name was not on the check. How do I get my taxes now.