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April 14, 2025
Question

My bank shows I paid for my Turbo Tax fees, but TurboTax still says I have to pay.

  • April 14, 2025
  • 1 reply
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1 reply

LindaS5247
April 15, 2025

You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.

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Employee
April 15, 2025

What did you pay for originally?    Did you happen to purchase the desktop software download to install on your computer, then ended up using Online TurboTax (browser version) by mistake?