Solved
And unsure if my 17 y/o may qualify for the Other Dependents Tax Credit of $500. Will TurboTax be updated to fix this glitch?
The child's date of birth is more than likely incorrect. A child age 17 or older in 2023 is not eligible for the child tax credit, only for the Other Dependent credit of $500.
Check the dependent's date of birth in the My Info section of the online editions. Make sure it is in the MM/DD/YYY Y format and the date is correct.
Click on My Info on the left side of the online program screen. Edit the dependent.
If the date is correct, then delete the dependent and re-enter
If you are using the TurboTax desktop software the click on Personal Info at the top of the desktop program screen and edit the dependent to verify their date of birth.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.