Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
B
bmbeer
October 1, 2019
Question

My efile tax return was rejected and there is no shortcut on the notification how do I update the document?

  • October 1, 2019
  • 1 reply
  • 0 views
No text available

    1 reply

    DoninGA
    DoninGA
    Employee
    October 1, 2019

    If the 2018 tax return was rejected for the AGI, then enter a 0 (zero) for the 2017 AGI and re-file.  If the tax return continues to be rejected then you will have to print and mail the tax return.

     

    See this TurboTax support FAQ for the procedure to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258

    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification