Question

my efile was rejected by IRS but not clear why

Forum|Forum|5 years ago
February 22, 2021
1 reply
0 views

I had my efile rejected by IRS. Somehow IRS could not identify me. I entered my 2019 AGI (line 7 on Form 1040). I entered PINS that I used in previous years. I entered my drivers license and wife's drivers license info. So all the information I entered was correct. Not knowing why it was rejected, I sent the efile again to IRS. Let's see what happens. James Kolari [email address removed]

TurboTax Home & Biz Windows

Employee

If it rejected for the AGI. (by the way the 2019 AGI is on 1040 line 8b)

When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197