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November 17, 2020
Question

My efile was rejected. Mailed in July, They received on July 17th. There's no info within turbo tax or IRS about return. Where can I find any information?

  • November 17, 2020
  • 1 reply
  • 0 views
Turbo tax lines are down,  tried calling IRS number provided.  Provided all correct information. Claim there's nothing for my ss.

1 reply

DoninGA
Employee
November 17, 2020

TurboTax receives no information whatsoever from the IRS concerning a mailed tax return.

 

The IRS was not processing any type of paper tax return for several months due to the pandemic and limited staffing.  They have only just recently started to process paper tax returns in the order they were received.

Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

We're experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.