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March 12, 2020
Question

My file said it was printed and not accepted. How do I make sure my refund is accepted?

  • March 12, 2020
  • 1 reply
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1 reply

DoninGA
Employee
March 12, 2020

If the status is Printed then the tax return was never e-filed.  If you did not print and mail the tax return it has not been filed.

Go back to your tax return and e-file the return.

See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/01/26985