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bmkosick
February 12, 2023
Question

My keyboard is not working at all when trying to add W-2 info. A blue teardrop shows and neither keyboard or number pad will work.

  • February 12, 2023
  • 1 reply
  • 0 views
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1 reply

SteamTrain
SteamTrain
Employee
February 12, 2023

@bmkosick 

 

Try double-clicking on the entry field.

 

There might be a Supporting Details (SD) worksheet attached to that field...usually that happens only if the form transferred in from last year's tax file.

 

If an SD sheet does pop up, you can hit the big red "X" on the worksheet to delete it and get access to the normal entry field.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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