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June 6, 2019
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My mom wants me to use turbotax to do her taxes how do i do that?

  • June 6, 2019
  • 1 reply
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Best answer by mesquitebean

Are you wanting to use Online TurboTax, and do you also use it for your own return?  You should NOT use your own account to prepare someone else's return.

Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start an Online return for someone else:

https://ttlc.intuit.com/replies/3288574

1 reply

Employee
June 6, 2019

Are you wanting to use Online TurboTax, and do you also use it for your own return?  You should NOT use your own account to prepare someone else's return.

Each online account can only handle 1 Federal return per tax year.  If you try to prepare a second return in the same account, it will overwrite the first one, making it unrecoverable.

A separate account (separate User ID) is necessary for each Online return, and a separate fee (if applicable).   You can use the same email address in the Account Settings (Profile), if desired for notification purposes, but each User ID must be unique.  A User ID does not have to be an email address.

For future reference, the desktop products (CD/download) can handle multiple returns.

Please see this FAQ on how to start an Online return for someone else:

https://ttlc.intuit.com/replies/3288574