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January 20, 2023
Question

My new account just linked to my old account and now my Tax return that I was about to file is gone.

  • January 20, 2023
  • 1 reply
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1 reply

Employee
January 20, 2023

No.  TurboTax accounts can never be linked or combined.  You are in the wrong account.

 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**