Question

My new version of TuboTax software is not recognizing my Quicken 2016 Deluxe software. I am not able to upload my files.

Forum|Forum|7 years ago
June 3, 2019
3 replies
0 views

My new version of TurboTax Deluxe 2017 software is telling me "You need to have a current version of Quicken" to import 2017 data files.

It is not recognizing my Quicken 2016 Deluxe software for Import. Instead, it is telling me to buy the the 2018 version of Quicken.

As such, I am not able to upload my files even though it clearly states I must have version 2016 or later.

Please provide a work-around.

TurboTax Deluxe Windows

Critter

Employee

Has to do with updates ... run program updates for both programs and restart your computer at least twice and try again ... see this prior post ... <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4138952-when-i-try-to-import-current-data-from-quicken-2018-i-get-you-need-to-have-a-current-version-of-quicken-and-to-go-buy-quicken-2018-which-i-have-done?jump_to=comment_6425944">https://ttlc.intuit.com/questions/4138952-when-i-try-to-import-current-data-from-quicken-2018-i-get-you-need-to-have-a-current-version-of-quicken-and-to-go-buy-quicken-2018-which-i-have-done?jump_to=comment_6425944</a>

W

williamschneider

Why not just make Turbotax work properly? I suppose that is too much to ask.

DoninGA

Employee

There have been several other posts that I have seen where a Quicken file from either a 2016 or 2017 Quicken program cannot be imported into the 2017 TurboTax program. You will need to contact TurboTax support for this problem when they re-open on Monday.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support is open from 5am to 5pm Pacific time, Monday thru Friday