Skip to main content
September 20, 2019
Question

my program wont send tax

  • September 20, 2019
  • 1 reply
  • 0 views
No text available

    1 reply

    DoninGA
    Employee
    September 20, 2019

    What is the exact message you receive when you try to e-file the tax return?

    VolvoGirl
    Employee
    September 21, 2019

    What version are you using?  Are you trying to pay the fees out of your Refund?

     

    Maybe try logging in using a different browser.

    VolvoGirl
    Employee
    September 21, 2019

    Why aren't your posts showing up?

    In my feed I see you asked about using a credit card.

     

    Yes, pay the fees with a credit card.  Apparently your refund is not big enough to cover the fees plus the 39.99 Refund Processing Service charge (44.99 in California).

     

    How to see your fees

    https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353