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February 13, 2020
Question

My refund was accepted now its saying I'm entering incorrect information

  • February 13, 2020
  • 1 reply
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Employee
February 13, 2020

Be sure you have waited at least 24 hours after learning your efiled return was "accepted" before using the IRS WMR tool.

 

If you used Online TurboTax, log in to your Online TurboTax account and confirm at the Tax Home that your efiled return was indeed accepted.

 

When using the IRS WMR tool, be sure SSN and filing status are correct.
https://www.irs.gov/Refunds

 

Use only the Federal refund amount.  Do not use any combined total refund figure that includes the state refund.


Look at your actual 2019 return to get the Federal refund amount.  Be sure you are using what is displayed on your 1040, Line 21a for the Federal refund amount.


And if you are paying your fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the Federal amount before any fees are subtracted.