Question

My return had shown accepted on the irs site and app and now it keeps saying my information doesnt match? What could be happening?

Forum|Forum|5 years ago
February 15, 2021
1 reply
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TurboTax Live Deluxe Online

First, I suggest calling the Where's My Refund automated hotline instead: 1-800-829-1954; you may have a better chance of getting your refund status this way.

If you're still unsuccessful in getting your refund status, just remember that Covid-19 continues to cause delays in some of the IRS processes. I would suggest continuing to check back periodically.

Reference: Why is there no record of my return at Where's My Refund (WMR)?

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