Question

My return has been rejected SIX TIMES for:IND-196-01 - 'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation'Can anyone help me fix this?

Forum|Forum|1 year ago
January 28, 2025
1 reply
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Employee

You either entered an incorrect Identity Protection PIN or you did not enter a required IP PIN.

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

Go to this IRS website to retrieve and IP PIN - https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

If you still get rejected for the IP PIN then you will have to print and mail your tax return.

See this TurboTax support FAQ for how to print and mail - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US?uid=m6h07zhg

My return has been rejected SIX TIMES for:IND-196-01 - 'IPAddress' in 'AtSubmissionFilingGrp' in 'FilingSecurityInformation'Can anyone help me fix this?

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