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March 9, 2020
Question

My return keeps geting rejected

  • March 9, 2020
  • 2 replies
  • 0 views
My return keeps geting rejected and i cant figure out why can u plz help me out with that

2 replies

DoninGA
Employee
March 9, 2020

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

April 4, 2021

The message says there is a problem with the 5 number pin code.  

April 4, 2021

For identification purposes, you need to enter either last year’s Self-Select PIN which is a random number that you chose last year or your AGI (Adjusted Gross Income).The IRS requires your 2019 AGI to verify your identity for e-filing.

How do I find last year's AGI?

 

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