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M
meganwaibel
March 9, 2020
Question

My return keeps geting rejected

  • March 9, 2020
  • 2 replies
  • 0 views
My return keeps geting rejected and i cant figure out why can u plz help me out with that

2 replies

DoninGA
DoninGA
Employee
March 9, 2020

What is the rejection code and rejection message you received on the TurboTax email for the rejected tax return?

A
anierenberg1947
April 4, 2021

The message says there is a problem with the 5 number pin code.  

M
MayaD
April 4, 2021

For identification purposes, you need to enter either last year’s Self-Select PIN which is a random number that you chose last year or your AGI (Adjusted Gross Income).The IRS requires your 2019 AGI to verify your identity for e-filing.

How do I find last year's AGI?

 

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