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February 2, 2024
Question

My return keeps getting ejected with code ind996. There is no way to fix it in their software and my dependents had never been issued in IP pin

  • February 2, 2024
  • 1 reply
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1 reply

CatinaT1
February 2, 2024

The IP Pin is different than the 5-digit signature Pin. Additionally, the IP Pin will change each and every year. This is an Identity Protection Pin.  

  

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

 

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