Question

My return rejected for incorrect prior year agi. I used turbotax last year so i know its correct. I got a transcript from IRS and it is correct. What do I do?

Forum|Forum|6 years ago
February 5, 2020
5 replies
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TurboTax Free Edition Online

J

JulieS

Did you amend your return during 2018? If you did, you need to use the original AGI before changes were made..

If you filed after April 15 last year, try using $0 or indicating that you didn't file.

If your 2018 was a joint tax return, the total AGI on the return is listed for each spouse.

In other words if the combined AGI is $60,000 on a joint return, you list $60,000 as the AGI for the taxpayer and $60,000 as the AGI for the spouse.

If the information is correct and the return gets rejected anyway, you will need to print and mail in your tax return.

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G

Gary_Chris

JulieS, I'm having the same problem. However there is a slight difference. My husband didn't mail our 2019 corrected tax return until 2021. We had to provide proof of having our grandchild as someone else claimed him before we had filed so our efile was rejected and we had to refile sending proof of him being with us.

My husband said he mailed it, but I later found out he didn't when we didn't get our stimulus checks.

I used turbo tax for our 2020 return and just received a text saying that it was rejected due to the AGI being incorrect. I researched it and found that I was suppose to put zero due to him mailing it past September of 2020. If we are rejected again, which return am I to mail? Do I mail the 2019 return again or the 2020 return? I know that sounds like a very simple thing, but I'm seriously tired of getting rejected. We now have two years worth of tax returns with the IRS mailed literally within a couple of weeks of each other and both are with refunds (2020 includes the stimulus we didn't receive). So I'm seriously unsure of what to do.

macuser_22

Employee

Enter 0 (zero) for AGI if filed late.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

B

Bpaulin

Mine was also, so I double checked the AGI from my 2018 return and re-entered it. That didn't work, so I called and talked to so called "experts". They were of no help. I went to the IRS and got a transcript of my 2018 return and entered the AGI from the transcript[t, which was the same number I had originally, and resubmitted. Nothing has worked. I am convinced Turbo Tax has a bug in their software, but they won't admit it.

CatinaT1

The IRS uses your prior year AGI to combat fraud.

You can find your 2018 Adjusted Gross Income (AGI) by:

Looking at line 7 on page 2 of your 2018 Form 1040; or
You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript

Check these items as well to ensure you have the correct number. If you:

Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

Unfortunately, without the correct number, your only option would be to print and mail in your return.

This article will give you instruction on how to print and mail your return.

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J

Jade Harper

So I didn’t file taxes later and I put $0 as the AIG . It was rejected. So do I put the AIG from my 2018 taxes?

K

kaneggo

Same happened to me and I crossed checked my AGI with my IRS transcript. I filed in May 2020. If you filed last year after April 15, 2020 you will have to put $0 for your AGI. I did this and it was immediately accepted. The IRS doesn't always update their e-File registry with updated AGIs. The issue has nothing to do with TurboTax. This has been an issue with all tax platforms.

R

richca

My return has been rejected 6 times because it says the AGI is incorrect. I pulled the IRS transcripts and all of the information is the same. WHAT GIVES!!!

I have used Turbo Tax for 20+ years and never had this issue before.

S

souravdada

Hi,

I has similar issue, but this worked out for me.

1) You will need your last year Self Sign PIN (you would have created 5 digit PIN for filling 2019 returns)

While again e-filling electronically once its rejected, there is a step which says "PERSON doesn't have 2019 tax return"(to enter AGI) - i forgot where exactly you will see this, but you would see it somewhere during the navigation of e-filling,

Then it gives an option of either a) physically mail the returns or b) enter the last year(2019) 5 digit Self Service PIN(Remember this is not IRS PIN) created while submitting the 2019 returns.

Thats it i remember my last years self service PIN and it worked for me. Both Federal & State returns were accepted.

This is just experience, not sure if this work for you.

Thanks

M

ml3904

i entered the incorrect amount of my adjusted gross income from2020, i have not efiled yet how can i correct