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September 28, 2021
Question

My return was rejected and when I log back into Turbotax it is trying to make me pay again to refile. The email I recvd said instructions would show on login. Pls help!

  • September 28, 2021
  • 2 replies
  • 0 views
When I log into turbo tax there are no instructions

2 replies

2008overAuthor
September 28, 2021

make sure you are using the right version...online vs desktop.

VolvoGirl
Employee
September 28, 2021

If you are using the online version which version did you pay for?   Did you upgrade to the Self Employed version or add a state return or some other service?

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353