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Question

My return was rejected because it claims the AGI/ Self-Select PIN does not match last year's. I was given the code IND-031-04 I've not filed taxes prior to this?

Forum|Forum|6 years ago
June 3, 2019
4 replies
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TurboTax Free Edition Online

Employee

Please see this on what AGI to use if you did not file your taxes last year:

https://ttlc.intuit.com/replies/4231698

Also, please see this TurboTax FAQ for steps to fix the error:

https://ttlc.intuit.com/replies/3300702

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how can i get my code from last year because i don't remember it

Here are a few more resources for you to try:

E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

More about how the self-selected PIN is not saved.

Or, you can get transcripts from the IRS. This IRS site provides some more options, too.

AGI matches but no match for spouses prior year ID PIN. Where do I enter that information?

Get your spouse's PIN by creating an online account here.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

Thanks. She has one. IRS is rejecting eFile. Among the reasons for that code are that it doesn't match last years for my spouse. They change the ID PIN every January, so it shouldn't match. I'm giving up and filing hard copy.