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S
slb123jcm
January 30, 2022
Question

My return was rejected Reject Code F8962-006-01 so I filled out the form and uploaded to documents, but it is still rejecting it.

  • January 30, 2022
  • 1 reply
  • 0 views
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1 reply

H
HeatherPLO
January 30, 2022

Thank you for reporting this.  We are aware of this situation and we are working towards a resolution.  Please try your filing again mid-week.  If that does not work, please reach out in the thread here for further instructions.  

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S
slb123jcmAuthor
February 2, 2022

No it didn’t fix the problem. I want to know is this a problem with turbo tax? I also want to know if I can go through someone else since I can’t seem to resolve the issue with turbo tax. 

AkinaLO
AkinaLO
February 2, 2022

It would be best to contact support to address your concerns over the phone. Please follow the steps to contact support below.

What is the TurboTax phone number? - Intuit  

 

If you need to review the steps to make corrections, please refer to the following FAQ to fix this rejection issue. 

How do I fix e-file reject F8962-070?

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