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February 9, 2020

You may be having an issue with how your computer is interacting with TurboTax. You can try clearing the cache on your computer and that may help as follows:

 

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

Also, you can try logging into TurboTax by using a different web browser, such as Google or Edge.

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