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February 7, 2024
Question

My screen keep looping back to the agi screen, why can't I get passed it?

  • February 7, 2024
  • 1 reply
  • 0 views
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1 reply

CatinaT1
February 8, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If you are using TurboTax Desktop, check for updates under the Online Tab.

 

[edited 2.9.24 | 11:39am]

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