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taroberts62
June 30, 2020
Question

My six digit code is not working

  • June 30, 2020
  • 1 reply
  • 0 views
It says enter six digit code we sent to your email and when i enter it , saying invalid

1 reply

rjs
rjs
Employee
June 30, 2020

Don't close the TurboTax window when it asks for the code. You have to keep the TurboTax window open until you get the code and enter it. If you need to open a browser window for your email, open a separate window or tab. Keep the TurboTax window open and enter the code in the open window. Only use the most recent code that you got. Each time you request a code, the previous code is canceled.


See the following FAQ for more information and other suggestions.


What if I'm having trouble with my filing verification code?

 

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