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My son's taxes were sent priority mail but the tracking shows that it didn't leave the drop off point. what do we need to refile?

Forum|Forum|4 years ago
May 23, 2022
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I have the receipt from the vendor that acts like the postal service agent. I have the tracking information from the USPS showing it never left the vendor. We have proof that someone already filed taxes and collected a refund using his SSN. Not sure what to do. I know since he is an adult he has to do most of the leg work but can we mail out his taxes with proof we have or do we need a professional at this point?

TurboTax Online

Best answer by Critter-3

Include a form 14039 so he gets an IRS IP PIN so this cannot happen again.

https://turbotax.intuit.com/tax-tips/security/guide-to-irs-form-14039-identity-theft-affidavit/L7YTPsXF5

Critter-3

I would have the envelope tracked since that doesn't seem correct. And paper returns will take 6 months or longer to process so he is in for a long wait.

If you get proof the return never left the drop off point then mail another copy via USPS and get tracking on it.