Question

My State Returns were rejected. Could TurboTax please contact me?

Forum|Forum|6 years ago
June 19, 2019
2 replies
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Employee

You'll have to share Why they were rejected before anyone can help. What reason was in the e-mail you got? Which State? ...

M

mesquitebean

Employee

I just noticed user started a second thread on this same topic just a few minutes later. I'm going to try a new feature in this new Community to move/merge the threads. Hopefully, I don't mess it up.

M

mesquitebean

Employee

It worked

MOVED FROM USER'S OTHER THREAD "Can I speak with someone from TurboTax about..."

Did you previously efile the Federal return, and if so, has it been accepted?

If you mention what state and what the rejection error message/code is, you might get a suggestion from someone familiar with it in this user forum.

Otherwise, here's how to reach TurboTax Support (assumes you are in a paid product--PLUS or higher.)

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I also just noticed you have another thread on this issue at this page:
https://ttlc.intuit.com/community/taxes/discussion/my-state-returns-were-rejected-could-turbotax-please-contact-me/01/816896