My tax forms were rejected and I could refile through the site. I ended up filing elsewhere. Does this qualify me for a full or partial refund from turbo tax?

You can try calling customer service, and they have the power to make exceptions. No one on this forum can offer a refund or access your account.  However, the fact is that if you used TurboTax online you paid to prepare a tax return. E-filing is not guaranteed for reasons such as this that are outside of TurboTax is control, and you did not pay extra for e-filing. You could have simply printed your tax return and mailed it to the IRS.  In fact, that’s what your brick and mortar tax preparer may have done, since I don’t know of a back door that would allow a professional to bypass the e-file block caused by the duplicate dependent (although I can’t rule out that such a back door exists).  Since you got a complete tax return that you couldn’t have printed, technically you got what you paid for, in customer service does not have to give you a refund, although they might make exceptions.

If you used the desktop version of TurboTax installed on your own computer, federal e-filing was included in the price and you will not get a refund if you chose to go someplace else, because once again, you received a completed printable tax return. However, you would have paid extra to e-file your state return and that can definitely be refunded if you did not e-file.  The desktop version also has a 60 day moneyback guarantee that you can apply for if you purchased the software less than 60 days ago.