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February 18, 2021
Question

My taxes have been rejected the past 2 years. I am unable to fix my return or even find the site to fix my returns will somebody assist.

  • February 18, 2021
  • 1 reply
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    1 reply

    Employee
    February 23, 2021

    When your tax return is rejected you will receive an email from us on how to fix it. If you do not receive an email please follow these steps as you need to fix the issue in TurboTax:

    1. Sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
    2. Follow any “fix it” instructions to update the info causing the reject.
    3. Select File in the left-hand menu to refile your return, either e-file or file by mail.

    Please see this TurboTax FAQ for more information: 

    How do I fix a rejected return?

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