Skip to main content
February 3, 2021
Question

My transmission didn't go through: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending.

  • February 3, 2021
  • 1 reply
  • 0 views
To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

1 reply

February 3, 2021

Are you trying to use an international phone number?  This may be the cause of the issue.  Please try these instructions given by a Tax Expert at the post here.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"