Have you already imported your W-2? If so, you may need to delete that W-2, and then import it again. If you have already imported it, you may need to enter your W-2 manually. Here's how to delete the W-2 information in TurboTax Online: Open your return. Search for "w2" in the search box. Click on "Jump to w2" link. On Review your W-2 info screen. Click the trashcan icon (delete) next to the W-2, then answer yes on the following screen.

Question

My transmission won't go through because it says there's an issue with my w2 import, but there isn't. What can I do?

Forum|Forum|6 years ago
January 28, 2020
1 reply
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TurboTax Deluxe Online

T

TomK2023

Have you already imported your W-2? If so, you may need to delete that W-2, and then import it again. If you have already imported it, you may need to enter your W-2 manually.

Here's how to delete the W-2 information in TurboTax Online:

Open your return.
Search for "w2" in the search box.
Click on "Jump to w2" link.
On Review your W-2 info screen. Click the trashcan icon (delete) next to the W-2, then answer yes on the following screen.