Question

My Turbo Tax 2022 won't update, never has, I tried downloading a manual update and that won't install either. What can I do to get my product updated.

Forum|Forum|3 years ago
February 19, 2023
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TurboTax Online

For assistance with manually updating for Windows, please see the Help Article here. For Mac, please see this Help Article.

To troubleshoot a Windows installation.

To troubleshoot a Mac installation.

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S

Simon356

I finally got into TurboTax 2022 after installing the manual update but it still won’t file my return. It says to update again and every time I try, it fails. Now what do I do???

SteamTrain

Employee

@Simon356

1) Double check your "Windows" OS updates....and get any waiting OS updates fully installed.

Windows OS updates were issued this week, and waiting Windows OS updates have blocked proper TTX operation in the past.

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Of course, who is to say that one of those recent Windows OS updates haven't screwed up TTX operation in some way.

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Something else to try if that doesn't work:

2) : Close TTX, then rt-click on the TTX icon and select "Run as Administrator".....and try again.

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Still no go? Call TTX support and let them work on it....software updates to correct "issues" can take a week or two (no longer open on weekends, nor 4th of July, don't know what they are doing with the 3rd of July).

What is the TurboTax phone number? (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*