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June 5, 2019
Question

My turbo tax deluxe is not opening some features. I click on a subject and it presents as a blank page. Do I need to reinstall my Turbo Tax Deluxe?

  • June 5, 2019
  • 1 reply
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I have installed my Turbo Tax Deluxe on a two year old Dell laptop with Windows 10.

1 reply

SteamTrain
Employee
June 5, 2019

……... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on Windows.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*