My TurboTax efile details state “payment completed”. So my question is, if the payment is coming out of my federal return why isn’t it even approved yet on IRS.gov?

Payment completed means that your TurboTax fees were paid. Per the SBTPG website: "Usually 1 to 2 days before a refund is scheduled to arrive, the IRS sends a pre-notification of the refund amount to TPG.  The IRS does not deposit the money at this time, but it is only a notification that the refund is on its way. We set up the disbursement upon receiving that pre-notification so that the money reaches the taxpayer on the same day it would have if the money was deposited directly from the IRS into the taxpayer’s bank account."

You can also reach out to TurboTax Customer Support to have someone review the fees with you. To get you to the right person, use the keywords billing issues​​​​​.

What is the TurboTax phone number?