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February 24, 2025
Question

Need a phone number for I could speak to someone at TurboTax

  • February 24, 2025
  • 1 reply
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[Number/PII removed]my deposit and my refund amount is not right

    1 reply

    Employee
    February 24, 2025

    @1queenjl wrote:Need a phone number for I could speak to someone at TurboTax.
     my deposit and my refund amount is not right

     

    This is a public Internet forum.  For your security and privacy, do not post any personal info here.   If you want to remove the number in your original question above, click on the tiny blue 3-dot icon just to the right of your question, and then choose EDIT.   You could get calls from spammers/scammers.

     

    I've provided TurboTax phone number below, but first see if this FAQ helps any and also see the Tips that I listed below


    FAQ:  Why is my refund lower than the amount shown in TurboTax?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-direct-deposit-check-lower-amount-turbotax/L4D3L1d96_US_en_US

     

    Here's how to phone TurboTax Support.   Hours are  5AM-9PM Pacific, every day this time of year.

    FAQ:  What is the TurboTax phone number?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US

     

    Tips:

    • If you are getting both Federal and state refunds, they come separately.  
    • For the Federal refund, go by what is shown on your Form 1040, Line 35a.   Do not go by the summary figure shown on the Tax Home in TurboTax, which is a net figure after totaling both Federal and state.
    • If you chose to pay any TurboTax fees out of your Federal refund, subtract the product fees.  There is an additional $40 service fee ($45 for California filers) deducted for that option (if applicable).
    • If the IRS reduced your refund due to a calculation error or offset, the IRS will send you a letter in about 3 weeks or so explaining it.