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February 8, 2020
Question

Need assistance via email regarding payment for filing with Turbo Tax

  • February 8, 2020
  • 1 reply
  • 0 views

I got the "We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again" error when filling, and nothing in the link to the troubleshooting page I found (https://ttlc.intuit.com/replies/4194663) seemed to work. I am living abroad and do not have an international calling plan to call customer support with. I need this to be resolved via email as a result. Thanks in advance.

1 reply

Employee
February 8, 2020

You can only use a U.S. based credit card to pay your TurboTax fees.

 

https://ttlc.intuit.com/questions/1901301-what-forms-of-payment-does-turbotax-online-accept

 

 

To reach TurboTax from overseas

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jlamy158Author
February 10, 2020

I am using an American credit card. 

But thanks for the links 🙂